Miro Customer Journey Map

The map starts from ground zero, when customers don’t know about the company, and traces a journey toward the loyalty/abandonment stage. By the end of this project, you will be able to build. Customer journey mapping is a powerful tool for visualizing your customers' experience.

I am looking for a customer journey mapping template that is adptable and automatically changing, for instance, when i am adding a new customer journey step inbetween. Visualize the user experience and understand the difference between user journeys and user flow in miro. 25 tools to create stunning customer journey maps (templates included) if you're looking for customer journey map alternatives, you’re in the right place.

Working with your team, decide whether you want to plan out an idealized version or the current state of the customer journey, a day in your customer’s life and how your brand might add value, or a service blueprint.

This map is designed by and for cx designers, and it shows how customer journey maps can be adapted by whoever is using them, for whatever goal they need. We’re here to tell you it’s far from that. Map out the resources you have and need. Attitudes that hurt design thinking & how to change them.